The Nationwide Blue Hammer Award
On June 8, 2018, a team from Duckstein Restoration returned to Pittsburgh from the 20th Annual Contractor Connection Conference & Expo in Indianapolis, Indiana, not only with new acquaintances and restoration ideas, but with two distinguished awards: the Nationwide Blue Hammer Award and Contractor Connection’s Golden Hammer Top Performer Award. These awards recognize performance and customer service excellence in the restoration industry and are Pittsburgh-area firsts.
The Nationwide Blue Hammer Award is given annually to six contractors in the U.S. that participate in the company’s Property Repair Network. Each recipient represents one of six geographic claim zones that Nationwide recognizes, with Duckstein Restoration earning its award in the Northeast Region. Our McKees Rocks-based business competes with thousands of contractor candidates from Pennsylvania, New York, and throughout New England. Nationwide then selects the winners by weighing assessment criteria such as customer and adjuster satisfaction, the timeliness of completed jobs, having accurately documented information, and assignment volume from the previous year – with Duckstein Restoration having had more than double the volume of competing contractors in the greater Pittsburgh area and beyond.
Contractor Connection is the largest managed repair network in North America, overseeing a network of qualified contract vendors that work with multiple insurance carriers. It awarded its Golden Hammer Top Performer Award to Duckstein Restoration for its specialty services, including mitigation. Being recognized as a top contractor in such a large and competitive field is a great honor. We are thrilled to bring both of these awards to Pittsburgh and show what great people and contractors exist in our region.
The Crawford Contractor Connection Golden Hammer Award
But wait! Duckstein Restoration also won a top performer award from Crawford Contractor Connection! “Contractor Connection” is one of the largest (if not the largest) 3rd-party facilitators for insurance restoration work, and as such they have very stringent requirements for those in their program. You may not have heard of them, but it is likely they were a key piece of your insurance claim when it was time to partner you with a restoration service provider. The award is given to top companies who excel in their quality of work, their professionalism and customer care, their timeliness of response, and the overall completion of the work assigned, as well as any work changes that occur during the job. Duckstein Restoration is proud to have earned this recognition in 2018 and are looking forward to continuing this trend in 2019.
We couldn’t be happier to have been recognized for both the Nationwide Blue Hammer Award and the Contractor Connection Golden Hammer Award. To be honest, we work very hard. We’re passionate about being the best in the industry. We’re a company made up of wonderful individuals who all share in that passion, . . . people who don’t just “go to work,” but rather take pride in their work and their company and are proud to be part of the Duckstein Restoration team. This isn’t “just a job” for anyone here, and the first thing you’ll notice when working with us is how evident that dedication to going the extra mile truly is. We’re honored to have helped so many people so well that these awards found us, and we look forward to helping you and yours with any restoration challenges you may come across.
Would You Like Peace-of-Mind When Choosing a Restoration Company?
Duckstein Restoration takes pride as an expert and family-owned restoration contractor servicing the Greater Pittsburgh Region for more than 40 years. We provide emergency damage repair and restoration services for fire, water, wind, mold, snow, and ice emergencies for residences and commercial buildings, and lead community charity events to help give back to our wonderful city.