Carpet on the stairs is generally not removed for safety reasons. Exposed tack strip or staples, especially on steps, is dangerous. However, there are situations where removing carpet from steps is necessary to prevent damage to hardwood steps or in the case of sewage contamination. Removing tack strip is not advised, as this may damage the hardwood or the sub-floor. Extreme caution must be used whenever tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is un-salvageable, it will be removed when new carpet is installed.
If you have an emergency, please contact us immediately. We’ll send a first responder to you within two hours and even help you file your insurance claim. (412) 737-8673